Shipping Policy

Last Updated: April 20, 2022

All orders will be shipped to you fully insured.
Payment of all orders is collected in USD.
Deliveries will require the signature of an adult over the age of 18.
Shipments must be made to a physical address and not a P.O. Box.
Under certain circumstances it is possible to have your package shipped to, and held at a local FedEx, UPS or USPS location. The location must be fully staffed and able to accommodate holding packages for pick up. When holding a package, it is required for the recipient to present photo identification for the package to be released.

Shipping Information

We are pleased to offer our customers FREE shipping on all domestic orders. Shipper used may vary by destination and is at our discretion. Specific shipper may be requested but may incur a shipping cost. Typical shipping time is one to four business days from the day the order is completed. Saturday delivery is subject to availability based upon your zip code, and is available upon request for an additional $25 fee. 

When will my Order be Shipped?

To help you plan when to expect your order there is an estimated ship date listed in the product details. Since we make each item to order and do not own stock inventory, the time from order to ship date will vary depending on which specific item is ordered. Once your order is shipped you will receive a shipment confirmation e-mail.

If you place your order before the cutoff time of 3pm PST (Monday-Friday) your order will be processed the same day. For all orders placed on a weekend, holiday, or after 3pm PST (Monday-Friday) your order will begin processing on the following business day.

International Shipping

All international orders will be shipped in the manner most desirable for a timely and cost effective arrival. Shipping transit times are estimated at two to five business days in addition to lead time for custom clearances. Duties and taxes will be assessed and due to the shipper before the package is released from customs. Customs offices at the destination country require that custom fees, import duties, taxes, and other charges be collected. These additional charges are required for custom clearance and it is recipient’s responsibility to arrange for payment. These fees are collected in the recipient’s local currency and are non-refundable. 

Please note that we reserve the right to refuse shipment to certain countries at our discretion.